A couple of weeks after the lawn died I received a phone call from the lawn company to schedule the removal of the old lawn and the installation of the sod. I was happy to hear from them so quickly, because not really having a yard for the summer was not going to be fun. We scheduled them to come remove the old lawn on Saturday, May 30th and then the new sod was to be installed the following Wednesday, June 3rd.
As promised the crew showed up on the 30th and cut up all of the dead lawn and rolled it into big rolls. They told us that the old lawn would be removed by the next crew who was coming to prepare the soil, and that we should expect them Monday or Tuesday.
Monday came....nothing....Tuesday came.......nothing .....Wednesday, June 3rd came and I called to see what was happening. It turned out that even though they called me to schedule the installation they did not write us on the schedule. However they PROMISED a crew to prepare the ground on Friday and that our sod would be installed that upcoming Saturday, June 6th.
Then it started to rain almost every day.
Friday came....nothing.........Saturday came.......I received a phone call telling me that the sod could not be delivered that day so they PROMISED it would be done on Monday. It continued to rain..........
that weekend we received a notice from the city saying they were resurfacing our street one day next week. We would be notified the day before they were coming and there could be nothing on the street. There was no contact information on the notice.
Monday Morning the sod was delivered................but our yard still looked like this
And there was no sign of a crew to work on the yard. I called the Lawn company to let them know about the street being repaved and asked them to please get the sod off of the street so we did not get a ticket. I also let them know that they would be paying the ticket should we get one. By Monday night there was still not sign of workers.
Tuesday morning.......it was raining. I called the lawn company to see what they were planning. They said they could not put this sod in because of the rain. the ground was too wet and they would not be able to prepare it properly. So they were going to have to throw this sod away and they would order new sod for Wednesday. I reminded them about the street being repaved and they said they would for sure come and move the sod that day.
I decided that I needed some more information about the street resurfacing so I made some phone calls to the city. They got me in touch with the company in charge of that and the manager told me our street was scheduled for that Friday. I thought "oh good they will for sure have the street cleaned off by then. So I called the lawn company and told them everything had to be off the street by Thursday night. My neighbor was at my house while I was making these phone calls and she heard about them tossing out the sod. Because of all of the rain the sod was still in good shape. The company just couldn't use it for contract reasons at this point.
Wednesday, June 10th .............. my neighbors bought most of the sod from the lawn company at a really cheap price. They ended up not needing all that they bought, but they sold a few pieces to other neighbors and friends and got rid of the five flats they had purchased. This made the neighbors happy.
That evening a crew showed up. I was relieved, until I saw what they were here to do. Instead of just getting the sod off of the road they started taking the rolls of old lawn off of the yard and throwing it into a big pile on the street. Then it started to rain again.......so they left. I called the company to make sure everything was going to be off the street by the end of the day tomorrow (Thursday) for the street people. The girl on the phone said they would, but then she said, "Oh today is Wednesday, huh?"
Now it was Thursday, June 11th.............The crew showed up and again started throwing everything out onto the street. So I went out and found the one guy who spoke English (why didn't I take Spanish in High School?) He was the crew manager. When I told him about the street repaving he was surprised. No one had told them about it. Soon after our conversation the notices came around the neighborhood about the street being closed the following day. The crew manager told me they would for sure come and pick everything up off the street tonight. So his crew continued to throw everything into a big pile onto the street. I felt a little bad because it started to rain on them a bit, but they were supposed to have had it done a week ago. They had the yard mostly cleared off and then suddenly it started to pour. The rain and hail were coming down so hard and fast that it looked like this..........
A few minutes after the crew left. I got a phone call from the lawn company. They informed me that they had talked to the slurry company and that our street was not going to be done until 10:00am so they would get the stuff off by 9:00am Friday morning. I was not very happy. I was sure they were not going to show up in time and I was going to have to deal with the street people. So you can imagine how relieved I was when the storm let up and Thursday evening the crew showed up and cleared the street off.
Friday, June 12th......The street was repaved. The sweeper had to go back and forth in front of our house at least 7 times to get the mud off, but they didn't say anything to me. The neighbors were happier because our yard looked somewhat normal again, and their sod was really doing well with all of the rain.
We did not have a new date set for them to lay sod, but at this point I didn't care anymore. The big mess in the yard was gone and the weatherman had predicted rain almost everyday for the next week.
Saturday, June 20th........We received a phone call telling us the new sod would be delivered and installed on Monday.
Monday, June 22nd........A crew showed up and started preparing the ground for sod. The weather report looked clear and all was looking good. The crew preparing the soil did a great job and fixed a lot of the things in the yard, including taking out an old tree stump that was in the middle of the front yard. By the end of the day the yard was ready for the sod, but there was no sod to install. A call came from the company telling us that the sod would be there the next day.
Tuesday, June 23rd............No sod delivered all day.........7:00pm the sod finally shows up. I figured that meant the crew would be there the next day to lay it and by this point I didn't really care.........8:00 pm the crew shows up to lay the sod......The sun sets, the crew leaves and the front yard is about halfway done.
Wednesday, June 24th........8:00am the crew shows up and finishes installing the lawn. I wish they would have gotten it done three weeks ago, because the rain really would have helped our water bill, but the yard looks better than it ever has.
Things I learned.........
1.When dealing with construction companies, a scheduled appointment is always flexible....meaning they might not show up.
2. In these situations being the one that yells the loudest does get the job done faster. ( The crew manager actually told me this is a true fact)
3. I am still too nice......When I was at my yelling stage, the receptionist kept thanking me for being so nice about everything. (I guess they were doing 52 lawns at the same time as ours)
